robotic process automation (RPA

What Is Robotic Automation?

Robotic automation refers to the use of both software robots and physical robots to perform repetitive, rule-based, or high-volume tasks across digital and industrial environments. In digital settings, this is often called Robotic Process Automation (RPA), where bots are used to automate administrative processes such as data entry, reporting, or system integration. In industrial environments, robotic automation includes robotics such as industrial robots, robot arms, and Collaborative Robots that support assembly lines, packaging, palletising solutions, and material movement.

Whether it’s software bots mimicking human actions in enterprise systems or robotic arms deployed on process lines, robotic automation enables businesses to increase speed, accuracy, and efficiency while freeing human workers to focus on creative and strategic tasks. With proven impact across the UK industry, this dual approach bridges the gap between digital transformation and physical automation, supporting smart manufacturing, workflow automation, and resilient supply chains.

Robotic Process Automation (RPA) Explained


Robotic Process Automation uses digital labour to automate routine, rules-based tasks within business systems. Bots are programmed to follow structured logic and interact with applications through the user interface, just like a human would. Common uses include data migration, file handling, CRM updates, and financial reporting. These systems reduce human error, speed up transactions, and support better compliance.

RPA also forms part of larger business process automation strategies, especially when combined with artificial intelligence, computer vision, and machine learning tools. This combination enables the digital workforce to handle more complex workflows such as document classification, sentiment analysis, and exception handling. These capabilities are central to Intelligent Automation, which enhances process visibility and enables dynamic workflow automation across departments.

Physical Robotic Automation in Industry

On the factory floor, robotic automation involves robot-based automation using mechanical devices like robotic arms, Automation Robots, and vision-guided systems. These robot systems are deployed to improve cycle times, reduce injuries from manual handling, and optimise material flow across production zones.

 

Examples include:

  • Palletiser Systems for packaging and stacking
  • Pick-and-Place Arms for high-speed sorting and assembly
  • Returns processing units to automate reverse logistics

 

When integrated with sensors and control systems, these robots provide consistent performance and safety in environments such as manufacturing, food processing, logistics, and pharmaceuticals. For many operations, using used robots or reprogrammed robotic systems offers a cost-effective method to begin the transition to automated systems. L-A-C also works with equipment manufacturers to supply automatic equipment that can be scaled or adapted for unique production needs.

Key Features of Robotic Process Automation


Software Robots (RPA Bots)

Execute digital tasks such as data entry, reporting, and transaction processing.

Automation Software & RPA Platforms

UiPath, Pega, and other RPA tools provide scalable deployment and integration options.

Artificial Intelligence Integration

Enhances RPA with predictive analytics, natural language processing, and advanced decision-making.

Business Process Management

Aligns RPA with wider business goals, ensuring process visibility and control.

Predictive Maintenance & Reliability

In industrial automation systems, RPA ensures uptime by monitoring processes, flagging risks, and linking with safety systems.

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Where is RPA Used?


Manufacturing and Industrial Automation

On the assembly line, RPA connects digital systems with robot arms and collaborative robots, coordinating conveyor belts, soft robotics, and palletising solutions for smoother operations. RPA platforms are also used for scheduling, inventory management, and predictive maintenance, strengthening supply chains and reducing costs. Robotic integrators use RPA alongside automation systems to deliver scalable, end-to-end Robotic Automation Systems for smart factories.

Healthcare and Patient Care

RPA is used in healthcare for patient scheduling, claims processing, and compliance reporting. Automating admin tasks improves operational flow and enhances patient care, allowing medical staff to focus on treatment rather than paperwork. Here, digital robots and Intelligent Automation strengthen workflows, ensuring patient records and data management meet regulatory standards.

Retail and Food & Beverage

In retail, RPA automates stock checks, order tracking, and loyalty programme updates. In the food & beverage industry, RPA helps manage supply chains, packaging records, and quality control, reducing downtime and ensuring compliance with safety standards. Linking RPA with material handling systems, robotic welding, and automated guided vehicles strengthens operational reliability.

Banking and Insurance

RPA bots handle loan processing, fraud detection, claims documentation, and regulatory checks with speed and accuracy. This reduces risk, increases customer satisfaction, and improves transparency. When enhanced with Intelligent Automation, these processes adapt to market changes in real time.

Robot Palletiser

Benefits of RPA for Businesses


Efficiency Gains

Faster order preparation and inventory management.

Scalability

RPA platforms can be expanded across multiple functions and regions.

Cost Reduction

Lower labour costs and fewer manual errors.

Compliance & Accuracy

Automated logs meet safety protocols and safety standards.

Digital Workforce

RPA frees employees from repetitive work so they can focus on value-added tasks.

Enhanced Safety

Integrates with safety systems, safety gates, and safety barriers to ensure compliance in manufacturing environments.

The Role of Systems Integrators

A successful robotic automation strategy requires the guidance of an experienced integrator who can align digital and physical workflows. At L-A-C, our engineering team works closely with clients to design tailored solutions that integrate robotic automation with existing IT infrastructure, ERP systems, and operational equipment.

 

Whether implementing standalone robotic solutions or coordinating full-scale automation projects, we act as a systems integrator to ensure each element functions efficiently. This includes supporting hardware such as robot arms, software like RPA platforms, and connected components like vision systems, conveyor lines, and safety enclosures. For facilities that need to scale or reconfigure operations, we also help relocate systems with minimal disruption to output.

The Future of RPA and AI-Driven Automation

As automation evolves, the convergence of digital bots and industrial robotics will shape the next era of intelligent operations. The combination of robotic process automation, industrial robots, AI technologies, and data-rich systems will allow businesses to optimise end-to-end processes with flexibility and control.

 

For UK businesses seeking to modernise operations, robotic automation is no longer a future concept. It is a strategic investment delivering measurable returns today. Whether you are streamlining finance functions, optimising palletising systems, or reducing bottlenecks on your process lines, L-A-C offers the tools, technology, and expertise to help you succeed.

 

Get in touch to discuss your robotic automation requirements and how we can help transform your operations with scalable, future-ready solutions.

What is robotic process automation (RPA) and where is it used?
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